CLOUD TELENET SERVICES

WELCOME TO CLOUD TELENET SERVICES :

Company profile :

Cloud Telenet services is a leading player in the connectivity and communication solutions market serving enterprise customers. It offers a comprehensive portfolio of ICT services for businesses in India. Tata Tele Business Services' objective is to provide products and services that significantly impact the competitiveness of our customers and enable them to Do Big.

SMS Solutions: Transactional and Promotional Messages

Our SMS solutions help businesses keep their communication alive via SMSs without any hassles. Backed with enhanced data security, we customise our solutions to match unique business requirements and round-the-clock support. With a transparent billing platform, charges are solely on the basis of messages delivered to handsets.

Promotional Messages vs Transactional Messages

TOLL Free Number

Take the leap to better customer accessibility with an easy-to-remember 1800 number series that streamlines communication and offers 24/7 support. Providing consistent, quality customer service has never been easier.

National toll-free number

Voice Broadcasting

Broadcasting the message in real voice is a great way to communicate with your audience. Our interactive voice broadcasting solution helps you to send your pre-recorded voice message to mass. Expand your reach with our outbound voice broadcasting service.

Voice Broadcast Software | Automated Call Messaging

Hosted IVR (Incoming IVR Service)

Hosted Interactive Voice Response (IVR) Keep your business open 24*7 with IVR. Interactive voice response or IVR allows your customers to interact with your business anytime, right on their phone. Solution allows to build a personalized call flow according to your needs. Call management becomes intelligent through smart call tracking, routing and recording capability.

Use Hosted IVR | Global Call Forwarding

WhatsApp Business Platform (Green Tick)

A powerful tool used by various business organizations to send information to your users regarding new offers like discount coupons, promotional offers, coupons, product launch notifications, important alerts etc. WhatsApp Business API service lets you integrate your business number with WhatsApp and get a verified and authentic Business WhatsApp Number for your business and send all the messages from that one single number that represents your organization. However, there are certain requirements that businesses must meet in order to use the WhatsApp Business API.

Apply for WhatsApp Green Tick Verification

Smart Flo (Cloud Call Centre - No Hardware Required)

Today, many businesses are moving their call centre to the cloud to stay ahead of the competition, meet and exceed customer expectations, and deliver a distinctive customer experience. With the Call Flo, you can keep track of incoming and outgoing calls, measure the value of marketing spend, compile information about call times and agent performance. Unlike the traditional call centre’s that are heavy on hardware, with limitations to customer communication channels, Smart Flo provide flexibility, cost optimization, and scalability on demand – eliminating the need for physical infrastructure. Cloud call centre’s add convenience (remote services that can be accessed from anywhere) and omnichannel communication.

Tata Yearly Cloud Telephony Solution/Smart Flo, Pan India

PRI/SIP

Businesses today look for tested and reliable interface solutions to transmit voice and data in a cost-effective manner. Bridge the communication gap with a comprehensive suite of solutions that offers industry first SLA-backed Session Initiation Protocol (SIP). Our trunk solution is an advanced voice connectivity product, with the best-in-class IP solution which replaces traditional multiple fixed PSTN lines with a single physical link that can support up to 1500 simultaneous calls. It is easy and cost-effective to scale by reducing need for maintenance and additional hardware. Our unmatched SLA offering includes network service availability of 99.5%, a complaint MTTR (Mean Time To Resolve) of 4 hours and service credits in case of commitment breach...

SIP VS PRI Trunks

Microsoft Azure (Cloud)

Accelerate growth with superior cloud infra: Moving workloads to the cloud as part of their digital transformation journey is high on priority for any business today. While there is tremendous pressure to accelerate the cloud journey, businesses also need to make the right decision on the right partner who will support their cloud dreams. TTBS has partnered with Microsoft Azure, to offer superior cloud infrastructure as a Service (IaaS), and 24/7 support.

Microsoft Azure Cloud Solutions

Microsoft 365 For Business Licences (New & Renewal)

Today's small and medium businesses in India have an urgent need to transform their operations into a digital working environment. Microsoft 365 empowers your workforce to work whenever and wherever is most convenient for them. This flexibility helps boost productivity, foster collaboration, and business agility to meet the challenges of the digital workplace...

Microsoft 365 Business Standard (New & Renewal)

Internet Leased Line / P2P Leased Line / MPLS / VPN

very business today requires a scalable and optimal-performance connectivity, especially during events that lead to traffic spikes and demand overwhelms capacity. The need of the hour then is a flexible and cost-effective solution to scale bandwidth as required and to ensure optimal network connectivity without latency issues. This is where TTBS ILL Burstable Bandwidth solution comes in. It not just compensates for the unpredictability of peak bandwidth requirement, but also ensures zero latency and seamless connectivity.

What is Leased Line and How Does it Work?

MPLS VPN Network over Point to Point Leased Lines for WAN Connectivity -

Leading Cloud Telephony Service Provider in India

No hardware required. Get started in minutes.
Scale on-demand. Access Real-time Data.

Instant Setup

Get your toll-free service installed in minutes and start calling your customers in no time.

Best-in-Market Pricing

Servetel offers a fully developed cloud telephony suite with the best-in-market pricing plans.

Real-Time Reporting

Track your call centre activities in real-time with our real-time reports and dashboards.

User Friendly Portal

Our user-friendly portal makes managing and monitoring calls easy for your agents.

CRM Integration

Integrate your toll-free service with CRM and get a unified and holistic view of the customer data.

99.99% Uptime Guarantee

Servetel offers 99.99% SLA-backed uptime with N+1 redundant infrastructure.

Why Us?

We are regarded as a leading name affianced in providing a huge array of products to our customers. For the purpose of maintaining our reputation in the national market, we have been abiding with the norms and quality guidelines lay down by the market. Besides this, their longer functional life, reliability and cost effectiveness makes these a preferred choice of our customers.

Some salient features of our company:

Industry leading prices
Superior quality product range
Timely deliveries of consignments
Ethical business practices
Stringently tested product range
State-of-the-art infrastructure
Client-oriented approach